Last updated: August 2, 2025

This Privacy Policy describes how we collect, use, and protect your personal data when you visit and interact with our website, in accordance with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR) and the applicable Italian privacy legislation.

1. Data Controller

The controller of your personal data is the legal entity operating this website. For any questions related to data processing or to exercise your rights, please contact us via our contact form.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identification data (e.g., name, email address) when you register or place an order

  • Transaction data (e.g., billing information, payment method)

  • Technical data (e.g., IP address, browser type, operating system)

  • Usage data (e.g., pages visited, time spent)

  • Communication data (e.g., support inquiries, chat history)

3. Purpose and Legal Basis

We process your data for the following purposes, under the legal bases outlined in Article 6 of the GDPR:

  • To fulfill and manage your orders (contractual necessity)

  • To respond to your inquiries (legitimate interest)

  • To send important service notifications (legal obligation or legitimate interest)

  • To improve our services and analyze website usage (legitimate interest)

  • To send newsletters or marketing communication (consent, if provided)

4. Cookies and Similar Technologies

We use cookies and other tracking technologies to enhance user experience, analyze site traffic, and for personalization. You can manage your cookie preferences through our [Cookie Policy].

5. Sharing of Data

Your data may be shared with:

  • Payment service providers (e.g., Stripe, PayPal)

  • Hosting and infrastructure providers

  • Analytics and marketing service providers

  • Authorities, if required by law

All third-party processors are selected with care and are GDPR-compliant.

6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, unless otherwise required by law. Typically:

  • Order-related data: up to 10 years (as required by tax law)

  • Marketing data: until you withdraw your consent

  • Support data: up to 24 months

7. Your Rights

Under GDPR, you have the following rights:

  • Right to access your data

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent (where applicable)

  • Right to lodge a complaint with the Garante per la Protezione dei Dati Personali

To exercise any of these rights, please contact us through the contact section of our website.

8. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. International Transfers

If your data is transferred outside the European Economic Area (EEA), such transfers will only occur with appropriate safeguards in place, such as standard contractual clauses or adequacy decisions.

10. Automated Decision-Making

We do not use your personal data for any automated decision-making or profiling that produces legal effects concerning you.

11. Policy Updates

We may update this policy from time to time. The most recent version will always be available on our website. We recommend reviewing it periodically.

12. Contact

If you have any questions regarding this policy or your data, you can contact us through the contact form on our website.